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Refund Policy

Home Refund Policy

Products/Services purchased may be refunded only if cancelled within the refund period specified below in this policy.

Some products/services refund policies may vary according to the time period, and some products/services that will not be eligible for a refund under any circumstance. 

Please see following applicable refund terms:

  1. Any purchase prior to production/service efforts shall be 100% refundable.
  2. During refund, if charged external FEES (i.e: FED) + Taxes amount shall be deducted.
  3. Approved refund request cycle after process of order will takes 40 working days to be deposited in customer’s account.

Add-on Services:

  1. Domain services will not be refundable after registration of the domain.
  2. In case of Content Marketing, refund requests can be processed within the 7days of purchase request.
  3. In case of Content Marketing, any efforts invested to develop a content shall be charged and deducted from the refund amount.

Social Media Marketing:

  1. Any refund request prior to the confirmation of the project, or process the service activity shall be 100% refundable.
  2. Any refund request after the confirmation of project, after the 4 Days shall be refunded 50%, if project/monthly activity not been fully completed.
  3. After 7 Days of confirmation of the project, invested efforts shall be deducted on top of 50% from the refund amount.  
  4. Based on the mutual understanding between Customer & TechChef Inc. Representative, if monthly milestones have been achieved against that project, then the order shall be considered as 100% completed and the payment would be NON REFUNDABLE.
  5. Any monthly refund request, after that particular month shall be a NON REFUNDABLE.

Online store:

  1. Any refund request prior the initiation of the deployment of the store, shall be 100% refundable.
  2. After the initiation of the deployment, invested efforts shall be deducted from the refund amount.  
  3. Refund request within the 7 Days after the deployment of the selected theme, shall be 50% REFUNDED, in case content has not been processed.
  4. After the 7 Days of deployment or submitted content has been processed, NO REFUND shall be made.

Website Development:

  1. Any refund request prior the initiation of the deployment of the website theme, shall be 100% refundable.
  2. After the initiation of the deployment, invested efforts shall be deducted from the refund amount.  
  3. Refund request within the 7 Days after the deployment of the selected theme, shall be 50% REFUNDED, in case content has not been processed.
  4. After the 7 Days of deployment or submitted content has been processed, NO REFUND shall be made.